Common queries answered
Frequently Asked Questions
Have questions about our collection or need help choosing the perfect piece? At HeartyGems, we bring you the best artificial jewelry in Pakistan—your one‑stop shop for stylish, affordable, and high‑quality designs for every occasion.
We specialize in high‑quality artificial jewelry including earrings, necklaces, bangles, rings, and more — perfect for everyday wear and special occasions.
Yes. We select high‑quality materials and finishes designed to maintain their shine and beauty with proper care.
Absolutely. We offer secure nationwide delivery to all major cities and towns in Pakistan.
You can order directly through our website. Simply browse our collection, add your chosen items to the cart, and proceed to checkout.
We accept Cash on Delivery (COD) in most locations, as well as online payment options where available.
Yes! Our team is happy to guide you in selecting pieces that match your outfit, occasion, and personal style.
Currently, we offer curated ready‑to‑wear collections. For special requests, you can contact us to check availability.
You can reach us via our website Contact Us form, email, or phone/WhatsApp. Our friendly team will respond quickly.
We currently accept exchanges in case of defective or incorrect items received. Please report issues within 3 days of delivery.
Keep your pieces away from water, perfume, and harsh chemicals. Store them in a cool, dry place to extend their life and shine.